Warranty Extension
Customer Service
Register your product(s) and get extra benefits
1. 12 Months Free warranty extension: This is in addition to our normal 18 month warranty giving you 30 full months of protection for your VUP products!
2. 180 days of FREE return shipping: If you have to return your Diaclara products due to manufacturer's defect, we will pay for the return shipping within the first 180 days from your date of purchase!
3. Priority Customer Support: With your product details in our database, it will take less time for us to process your request allowing our support staff to serve you in a more timely, efficient manner!
4. Get free and exclusively discounted samples: Become a VUP reviewer and become eligible to evaluate our latest products in return for your valued, honest feedback of the product.
Warranty
All the Diaclara brand products come with a manufacturer's 12-month warranty.
If you encounter any problems with your product during this time period, simply return it to where it was purchased for a brand new replacement. If you cannot contact your retailer, then please email us at support@diaclara.com for assistance or CONTACT US ON AMAZON directly. For warranty details, please see below.
How long does the coverage last?
The Warranty Period lasts for one year (365 days); beginning on the date you purchased the product. The purchase date is printed on the receipt you received with the product.
How to obtain warranty service?
Contact the store you purchased on Amazon or email us support@diaclara.com
Contact Diaclara:
For customer service please contact: support@diaclara.com
Support
At diaclara.com, we strive to provide the best customer service and support for our customers! We make regular improvements to our site in hopes of providing you with the best and most efficient online shopping experience possible. If you have any inquiries, questions, or concerns about our products or services, please feel free to contact us. Moreover, we always appreciate suggestions for update and improvement from you as this is a gauge to measure our success.
1. 12 Months Free warranty extension: This is in addition to our normal 18 month warranty giving you 30 full months of protection for your VUP products!
2. 180 days of FREE return shipping: If you have to return your Diaclara products due to manufacturer's defect, we will pay for the return shipping within the first 180 days from your date of purchase!
3. Priority Customer Support: With your product details in our database, it will take less time for us to process your request allowing our support staff to serve you in a more timely, efficient manner!
4. Get free and exclusively discounted samples: Become a VUP reviewer and become eligible to evaluate our latest products in return for your valued, honest feedback of the product.
Warranty
All the Diaclara brand products come with a manufacturer's 12-month warranty.
If you encounter any problems with your product during this time period, simply return it to where it was purchased for a brand new replacement. If you cannot contact your retailer, then please email us at support@diaclara.com for assistance or CONTACT US ON AMAZON directly. For warranty details, please see below.
How long does the coverage last?
The Warranty Period lasts for one year (365 days); beginning on the date you purchased the product. The purchase date is printed on the receipt you received with the product.
How to obtain warranty service?
Contact the store you purchased on Amazon or email us support@diaclara.com
Contact Diaclara:
For customer service please contact: support@diaclara.com
Support
At diaclara.com, we strive to provide the best customer service and support for our customers! We make regular improvements to our site in hopes of providing you with the best and most efficient online shopping experience possible. If you have any inquiries, questions, or concerns about our products or services, please feel free to contact us. Moreover, we always appreciate suggestions for update and improvement from you as this is a gauge to measure our success.
